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Electricity Ombudsman is a statutory authority appointed or designated by the State Commission. Any consumer aggrieved by non-redressal of the grievance under CGRF, may approach the Electricity Ombudsman. The Ombudsman has been entrusted with the task of settling the grievance of consumers as per the provisions of KSERC (Consumer Grievance Redressal and Electricity Ombudsman) Regulations 2005.
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